Terms & Conditions

Green Zone Terms & Conditions

Last updated: May 8, 2025

1. Introduction

Welcome to Green Zone Spices (“Green Zone,” “we,” “us,” or “our”). By accessing or using our website at greenzonelk.com (the “Site”) and placing orders, you agree to comply with and be bound by these Terms & Conditions.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use our Site and purchase our products. By placing an order, you represent and warrant that you meet these requirements.

3. Account Registration

When you create an account on our Site, you agree to provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

4. Products & Pricing

All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice. Prices displayed on the Site are quoted in the currency shown and include applicable taxes, unless otherwise stated.

5. Orders & Payment

• Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability or pricing errors.
• Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated at checkout. Payment is processed securely through our payment gateway, and we do not store complete card details on our servers.
• Billing Information: You agree to provide complete and accurate billing information. Any failure to do so may result in order cancellation.

6. Shipping & Delivery

• We ship to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
• Estimated delivery windows are provided for guidance only and are not guaranteed.
• Green Zone is not responsible for customs delays, duties, or taxes imposed by destination countries.

7. Refund & Returns

• All sales are final except for defective or incorrect items (see our Return & Refund Policy).
• No exchanges will be made between products.
• For any product faults, we will send a replacement within 14 days of delivery confirmation.

8. Intellectual Property

All content on the Site—including text, graphics, logos, images, and software—is the property of Green Zone or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. User Conduct

You agree not to:

• Use the Site for any unlawful or fraudulent purpose;
• Interfere with or disrupt the Site or servers;
• Attempt to gain unauthorized access to any portion of the Site or other accounts.

10. Disclaimers & Limitation of Liability

The Site and all products are provided “as is” and “as available” without warranties of any kind. To the fullest extent permitted by law, Green Zone disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. In no event shall Green Zone be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or products.

11. Indemnification

You agree to indemnify, defend, and hold harmless Green Zone and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms or your misuse of the Site.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Sri Lanka without regard to its conflict of law principles. Any dispute arising under or relating to these Terms shall be resolved exclusively in the courts of Colombo, Sri Lanka.

13. Changes to These Terms

We may update these Terms at any time. The “Last updated” date at the top will reflect the most recent revision. Continued use of the Site after any changes signifies your acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Green Zone
Email: info@greenzonelk.com
Phone: +94 11 234 5678